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Frequently Asked Questions

Find answers to common questions about our services

What types of waste do you collect?

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We collect most types of waste including general household waste, furniture, appliances, garden waste, construction debris, and commercial waste. We do not collect hazardous materials such as asbestos, chemicals, or medical waste. Please contact us if you're unsure about your waste type.

How quickly can you collect my waste?

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We offer same-day service for express bookings, standard service within 3-5 business days, and priority service within 1-2 business days. Availability depends on your location and the volume of waste. Contact us for specific scheduling.

Do you recycle the waste you collect?

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Yes! We're committed to environmental responsibility and recycle up to 90% of the waste we collect. All materials are sorted at our facility, and recyclable items are sent to appropriate recycling centers. We provide sustainability reports for commercial clients.

How do you calculate the price?

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Pricing is based on several factors including the type and volume of waste, collection urgency, location, and any special requirements. Contact us for a free, no-obligation quote tailored to your specific needs.

Are you licensed and insured?

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Absolutely! We are fully licensed waste carriers and hold comprehensive insurance coverage. All our staff are trained and certified. We can provide documentation upon request for commercial clients.

Do you provide regular collection services?

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Yes, we offer regular collection services for both residential and commercial clients. We can arrange weekly, bi-weekly, or monthly collections based on your needs. Contact us to discuss a custom schedule that works for you.